In-app support is best for simple issues like reporting a cleaning fee, fare adjustments, or if your Uber account is disabled. One of the easiest ways to get help is through the Uber App. Just navigate to the help menu and click on the phone icon in the upper right corner.
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If you’re a driver, you can also call phone support from inside the Uber driver app.
If you’re not happy with the support you receive, you can always hang up and call back or try another customer support channel. The support provided is usually hit or miss and depends on the person you speak with. There is usually a brief wait (1–2 minutes) in order to speak to a customer service representative. Uber has another number for more general phone support. It’s not a bad idea to save this number in your phone as something like “Uber Telephone Number - Emergencies Only” so that it’s easily accessible if you ever need it. You will not receive regular Uber customer service from the people answering this Uber support phone number. This Uber phone number is only for emergencies like accidents or for serious security or safety issues, so do not use it for anything else. When something goes horribly wrong (like an accident) and you need to contact Uber immediately, you should call their Critical Safety Response Line at (800) 285-6172.īefore you call the Uber Hotline Phone Number, make sure that everyone is safe and, if necessary, 911 has been called for immediate medical or police help. Training Ebooks, courses, and certifications to advance your skills.Apps Smartphone apps to improve efficiency and earnings.Finance Accounting, finance, and funding.Products Essential products to get the job done.News The latest news and information about the gig economy.Side Hustles Unique and interesting ways to make money in the gig economy.Reviews & Roundups Our take on gig economy platforms, products, tools, and services.Freelancing Information for freelance consultants and gig workers.
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